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Global Mediation Services

Request Mediation

Starting mediation is simple, confidential, and accessible.

A Clear and Supportive Process

GMS guides parties through each stage of mediation with professionalism, confidentiality, neutrality, and respect.

Six Simple Steps

How the Process Works

From submitting your request to documenting an agreement, the GMS Secretariat supports parties throughout the mediation process.

01

Submit a Request

Complete the online Request for Mediation Form and provide a brief description of the dispute.

02

Case Screening

The GMS Secretariat reviews the case to confirm eligibility and suitability for mediation.

03

Mediator Appointment

A qualified mediator is selected based on expertise, neutrality, language requirements, and the nature of the dispute.

04

Pre-Mediation Consultation

Parties receive information about the process, confidentiality requirements, timelines, and available mediation options.

05

Mediation Sessions

The mediator facilitates structured discussions to help parties explore interests, identify solutions, and negotiate agreements.

06

Settlement Agreement

When parties reach agreement, the outcome is documented in a written settlement agreement.

Open and Accessible

Who Can Request Mediation?

GMS accepts mediation requests from individuals, communities, businesses, institutions, and organizations.

Individuals
Families
Communities
Businesses
Financial Institutions
Employers and Employees
Government Agencies
NGOs and Civil Society Organizations
Professional Associations

Need Assistance?

Contact the GMS Secretariat for a confidential consultation before submitting your request.